Effective Date: February 8, 2026
These Terms of Service (“Terms”) govern your use of the Luvvone mobile application and related services (“Service”). By accessing or using the Service, you agree to these Terms.
You must be legally able to form a binding contract in your jurisdiction to use Luvvone. Luvvone is not directed to children under 13 (or the minimum age required where you live).
Luvvone is designed for one-to-one pairing. You agree to provide accurate information for account verification (such as phone-based sign-in) and to maintain the security of your device and account.
Luvvone is designed so that message content is encrypted on your device before transmission. We do not intend to store plaintext message content on our servers.
You understand that (a) you and your partner control what you share, (b) if you lose your device or uninstall the app, you may lose locally stored message history, and (c) metadata (like delivery timestamps and sender/recipient identifiers) may still exist for delivery and security purposes.
Our collection and use of information is described in our Privacy Policy.
You agree not to misuse the Service. This includes:
You are responsible for the content you send or upload through the Service (“User Content”). You represent that you have the rights necessary to share your User Content.
We may remove or restrict content or accounts if we believe they violate these Terms, pose safety risks, or are required to comply with law.
The Service may rely on third-party infrastructure providers (for example, cloud authentication, databases, push notifications, and storage). Your use of the Service may therefore be subject to additional terms or policies from those providers.
If you download Luvvone through the Apple App Store or Google Play, your use of those platforms is also governed by their separate terms and policies. Apple and Google are not parties to these Terms and are not responsible for providing the Service.
If we offer paid features (including one-time purchases or subscriptions), billing is typically processed by the platform you used to obtain the app (for example, Apple or Google). Any refund requests are handled according to the platform’s refund policies and applicable law. If a subscription is offered and you purchase it, you can usually manage or cancel it in your device’s account settings for the relevant platform.
We may suspend or terminate access to the Service if we believe you have violated these Terms, if required by law, or to protect the security of users and the Service.
The Service, including software, design, branding, and associated materials, is owned by Luvvone or its licensors and is protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial use in accordance with these Terms.
The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Luvvone will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or revenues, even if we have been advised of the possibility of such damages.
We may update the Service and these Terms from time to time. When we do, we will update the effective date above.
These Terms are governed by the laws of the jurisdiction where Luvvone is established, without regard to conflict-of-law rules. Disputes will be resolved in the courts with appropriate jurisdiction, unless applicable law requires otherwise.
Questions about these Terms: legal@luvvone.com